Well when i went in to get my monroe done i was nervous because i hate pain. I went in and told the guy how nervous i was and he said it would be okay. He told me to take deep breaths and calmed me down. Then before i knew it the piercing was over. It didnt hurt at all. I do not remember the piercers name but what i do know is i recccomend this place as a place to get youre piercings done. If i ever want another piercing this is where i want to go.