P F Chang's China Bistro

Doesn't Recommend

RNichols

Joined 2 years ago

Better off at the local chinese take out place. Nice atmosphere but that about says it all for the rating. The food was bland. The sesame chicken was basically cubed sauteed chicken with sauce on it and the "FIVE SPICE" tofu and vegetables the other person at the table got looked like they came fresh from a microwave and tasted of no spice at all. Then they came out with this giant dessert tray only to tell us that the best looking thing on it was gone for the night. It's the quility of what I would expect chinese food to taste like if McDonalds made it, but at the price of a gourmet restaurant. I would rate it in the bottom of all the chinese food I've tried, almost any local independently owned chinese restaurant or buffet can beat this place for flavor, quality and price.

Recommends

kanu

Joined 5 years ago

Great Food and Exceptional Customer Service. We ordered take-out from PF Chang's. When we got home we realized that we only had received half of our order. We called the restaurant and they were extremely apologetic for the mistake. They offered to credit us for our meal and promised to have the missing items ready for us promptly.

When we got in the car we were discussing how well this was handled and were a little disappointing that they hadn't offered to remake the entire meal in lieu of the generous credit as it had been 45 minutes or so since we had originally picked up the order.

Upon picking up the meal, the manager, Robert informed us that they had remade the entire meal for us to ensure our dinner was hot.

The entire staff was very friendly and as always, the food was excellent. We will definitely return and look forward to dining in next time.