Halfmoon >Special Trade Contractors > Mr. Rooter of Greater Albany
392 Hudson River Rd, Waterford, NY | Directions 1218842.825041 -73.667913
Mon 12:00 AM to 12:00 PMTue 12:00 AM to 12:00 PMWed 12:00 AM to 12:00 PMThu 12:00 AM to 12:00 PMFri 12:00 AM to 12:00 PMSat 12:00 AM to 12:00 PMSun 12:00 AM to 12:00 PM
They just installed a new sewer line at my house using their trench-less technology, pretty neat machine and they didn't have to destroy my lawn!! A++
Exceeded my expectations when they installed some fixtures and a dish-washing machine. Good communication, trustworthy and everything was up front!
First time I've ever had to call a plumber so I didn't really know what to expect. I had a pipe leaking in the wall, I needed someone at my house fairly quickly and Mr. Rooter said they could have a tech here within an hour. About 30-40 minutes later the plumber arrived, looked at the situation and gave me an upfront estimate of what the job entailed and most importantly- price. The price seemed to be reasonable (not really sure what going rates are, but it wasn't outrageous by any means considering the work that was involved). He opened the wall, replaced the leaking pipe and was careful not to make a mess even though there was already a mess from the already ruined sheet rock. I could tell he took his job very seriously. I'm happy with the service I received.
I had a nightmare weekend when my sewer backed up into my bath tubs, sinks and toilets. I called a family friend to help with the problem but unfortunately I think he only made things worse. I called Mr. Rooter Plumbing, I was happy to hear that they have the same rates no matter if it's a week day or weekend. A technician came and assessed the situation, told me that my main line from the house to the septic was broken and showed me the sink hole in my yard where the break was (I can't believe I didn't notice that!). They gave me an upfront estimate and I gave them the green light. They came back later that SAME DAY to dig up that section of pipe and replace it and when they were done everything flowed smoothly. They were fast, efficient and very friendly. I appreciate their hard work!
They are actually professional plumbers unlike most of the hacks you see in the capital region, and they are backed up by corporate so you know they aren't fly-by-night plumbers! I've used them on two different occasions and was very happy with the service I received.
After calling another plumbing company which I will not name, I had to hire someone else to fix the problem so I called Mr. Rooter. Upon inspection, they immediately knew what the issue was. They gave me an estimate to start, I signed off and he got right to work. The job wasn't easy (my pipes are all back pitched and old galvanized) but he did a good job and got everything cleared. I should have called Mr. Rooter first to save me the trouble!
I used this company over the weekend and I thought they did a very professional job! It was an overall positive experience, other than the fact that I had sink issues in the first place.
IF YOU REALLY WANT A TIP DON'T USE THIS COMPANY THEY WILL RIP YOU OFF
Great Service – I hate spending money on plumbing but it was time that I got a new hot water tank. I replaced the elements in it about a hundred times plus I have hard water. The valve was pretty shot too and the tank was rusting out the bottom. What sold me was that this company could do it all in the same day, only took them about an hour to do. I'd use these guys again if I had to.
Thumbs Up – I love this company, I've had Mr. Rooter do various work for me at my old home in MA so I was happy to find out that there was a Mr. Rooter near by when I moved to the Cap region. I needed a new toilet and a few old lines replaced and was glad I received the same great service from Mr. Rooter as I did back in MA. I trust doing business with a franchise over an "unknown" company, but that's just how I feel.
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