07/09/09

Poor Experience With Their Hot Tubs

by N011322

When I bought my hot tub in '05, I went to A Frame Imperial Pools and wet tested the various tubs. Yes, really. I brought my swim trunks and towel and tried them out. It's the best way of finding a good fit.

When I got in and looked closely at the water I saw tiny bits of whitish flakes. I looked all around me and realized the flakes were everywhere in the water. I got out of there fast, went home & showered off.

If they can't maintain the water correctly, I don't need one of their hot tubs.

• Pros: ?
• Cons: Water had contaminates in it.

07/07/09

Not Recommended

by Wellerm

We would not recommend this company. They are very slow and would not respond back to our phone calls. We eventually gave up and went with someone else. Our Son is now happy...

• Pros: Cheap
• Cons: Lack of Service - Response

07/06/09

go shopping - you'll be happier

by 12054

bought a pool several years ago from aframe, 2nd year had trouble went to them and was told that manufactor went out of business too bad, no parts. now my pump died and they told me the same thing, company out of business (different company) so no parts...... wanted to sell me all new filter, pump etc.. always waiting on the phone for someone who might know what to do... that nevers happens... the long and short NO CUSTOMER SERVICE - all they want is to sell new stuff and forget you

• Cons: no service