Albany >Tri-City Luggage
One of my favorite store. I have had nothing but positive experiences at Tri-City Luggage the several times I have been there. I have made several purchases from Zach, and each time he has taken the time to listen to my needs and has NEVER tried to sell me anything I don't need. He takes tremendous pride in his product offerings, and in the business that his family built over time, and it clearly shows.
Arrogant & Rude Owner. This is so accurate. I was just sharing a story with a friend about Zach @ Tri-City Luggage and how arrogant & rude he was. I was wondering if he completely ruined this business that was built by his wonderful parents. When I saw this comment, I almost fell off my chair. I guess that when you take over a business from Mommy & Daddy, there may be a misguided sense of entitlement. I see that 2 of the 3 stores has closed with the past couple of years. Karma?
Owner is arrogant and condescending!.
Sorry posted this to the wrong location. I was at Central Ave:
I went to this luggage store on a recommendation from someone who knew the parents of the current owner, Zachary Medwin. They said his parents had created a terrific business out of Tri City Luggage. Apparently, Medwin doesn't care about legacy. I was looking to buy a medium-sized piece of luggage for a planned trip to Israel. I was surprised to see Medwin selling the luggage himself. But he wanted me to overspend on a pricey piece, rather than buy a bag that was appropriate for my purchase. When I explained that Tumi was a little out of my price range for my occasional travel needs, he was incredibly condescending and arrogant, trying to bully me I think!! And I can see that this attitude extends to his behavior toward employees -- the one guy who was working there bersides Medwin seemed like he wasnt very happy. The owners ego definitely comes through in his sal;es pitch. I will never set foot in that place again.
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