Ferri Formals & Bridals

06/03/08

Wonderful Experience

by Katie51 at Citysearch

I had a wonderful wedding experience at Ferri Formals and Bridals. The staff couldn?t have been more helpful and accommodating. Marylu and Lena are extremely knowledgeable and professional. On my first trip to the shop I tried on several gowns ranging from bargain priced, all the way up to Vera Wang. They have gowns for every style and budget. There were so many gorgeous dresses but I still hadn?t found ?the one?. Then Marylu called to tell me that she had just gotten in a new gown that she thought I might like. I went in to try it on and knew right away that this was the dress I would be wearing on my wedding day. Marylu and her staff were very attentive and went out of their way to help me find the perfect wedding dress and accessories. I ordered the dresses for my bridesmaids there as well. Three of my bridesmaids live out of town and the staff was very flexible when it came to scheduling dress fittings and pick-ups. One of my bridesmaids was planning a wedding around the same time as I was. She was so impressed with the service that my bridal party received that she chose to purchase her bridesmaids dresses at Ferri?s as well, even though she lives in North Carolina. My mother is a plus-size woman who is very uncomfortable wearing dresses. Marylu put my mother at ease and helped her select a stunning Mother of the Bride gown that she felt beautiful in. All of the gowns, mine especially, were absolutely perfect! I couldn?t have been happier with my experience and would recommend Ferri Formals and Bridals to any bride.

• Pros: Personalized service, great selection, attention to detail

12/16/09

Ferri's is recommended to friends

by Mia1687 at Citysearch

Note from Erin S.

Thank you all at Ferri Formals and Bridals for your help with picking out my wedding gown and accessories. I felt my most beautiful on my wedding day. There was not one guest that didn't tell me how gorgeous I looked. The veils, hair comb, and earrings all looked wonderful together. My guests thought the dress was perfect for me and they thought it came from NYC! :-) Thank you for making my dream a reality. Special thanks to Erin, she really listened to me and helped me put the whole look together. I will definitely be recommending your shop to friends in the future!

Thank you card and photo received from Erin S.

• Pros: Great staff, great selection

11/24/09

HORRIBLE

by jujeh54 at Citysearch

Please do not go to this place! They treat you fine as long as they want your business-as soon as you pay for your dress(es) they start the games, charging different prices for alterations, making up arrival dates, losing your list of bridesmaids...

It was a terrible experience, very stressful and very embarassing in from of my bridesmaids who were spending so much $ on their dresses!

I was VERY unhappy!

11/18/09

Best Choice!!!

by FerriFormalsISbestChoice at Citysearch

My experience shopping for my wedding dress at Ferri Formal’s was wonderful! The ladies are terrific – very accommodating and pleasant. Penny altered my dress and made it look as though it was created especially for me Since purchasing my dress I have referred all my friends to make Ferri’s their first stop when shopping for a dress. It was a great experience.

• Pros: best customer service, alterations as well as great dresses!

11/18/09

Happybride

by HappyBride09 at Citysearch

My mother and I found our dream gowns at Ferri’s. The service we received was way beyond my expectations, and the whole experience of finding my wedding gown was what I’ve always dreamt of. My gown was so unique, and I still haven’t seen one that even compares to it! I’ve received so many compliments on its beauty and uniqueness. The staff was so friendly and courteous to us that it seemed like we’ve known them for years. I felt like a one-of-a-kind bride.

• Pros: great selection, great customer service, great experience

10/07/09

Bad Experience

by bwilson0385 at Citysearch

Nice dresses, not a good experience

05/28/09

Great Experience!!!

by PromMom at Citysearch

We’d done almost all the Capital District prom dress shops, plus the internet and even been to London and Paris,somehow overlooking the local specialist shop. By the time we got to Ferri Formal, we gave a stern –“we’re just looking” they let us look, un-hassled. I quickly realized this was the best selection we’d seen in our price bracket ($200-$800). I was impressed by the quality workmanship and sumptuous materials, beating internet and other shop’s prices. They also had the best priced sale section I'd seen. I relaxed on the chaise longue allowing my picky prom princess to scrutinize. After leaving we agreed that this was the shop.

We went back 3 or 4 times with me playing the difficult customer; each time, the staff, from Miss to Madame, were extremely nice. I saw a selection of people come and go, with no hint of discrimination from the staff on budget, age, size or race. Some were repeat satisfied customers but everyone received the same courteousness. It was obvious that the staff were experienced in catching on to the desired look and what suited. The ‘oohs’ and ‘aahs’ and ‘do you like that?’ were genuine, with no overbearing push to make a sale. One busy day became a boudoir fashion show, we were having a ball, with the mature customers modelling tips on presentation. It was how shopping should be. It was great experiencing the different tastes and styles, while of course everyone ended up looking happy and beautiful.

Parting with the dress through donation will be difficult- but then, Ferri Formal are bound to have something for Senior Gala!

05/18/09

No straight answer

by Maybride2009 at Citysearch

Awful. A flower-girl dress for my wedding was purchased at this store. A beautiful $250 dress, which in my opinion is quite a pricey dress for a three year old...but it was so beautiful we went with it! We ordered this dress in January with an early April delivery date. Needless to say a week out from my wedding we have no dress...and no one from the store can provide a decent answer as to why there was such a delay. My bridesmaid who is the little girl's mother tried for nearly six weeks to get a straight answer as to when the dress would arrive....to no avail. When she indicated that she was nervous about the arrival and alterations because the dress was quite expensive the owner informed her that $250 was in fact not an expensive flower girl dress. 10 days before the wedding my friend was returned her deposit and we actually purchased a lovely dress for $25 and received excellent customer service...at Burlington Coat Factory! :) But my friend continues to get phone calls since the dress came in (1 week before the wedding) to see the "lovely" dress. I guess I would just advise people that the communication when a mistake is made is awful. Either you receive no phone call, have to keep following up yourself or get a different answer from different people in the store. I purchased some accessories at another bridal store in the area and when a mistake was made the owner immediately called me to let me know about the problem and to give me options. No such effort was ever made by Ferri Formals in this situation.I just do not think this is a stress any bride needs a week before their wedding, especially when the dress is purchased so far in advance.

• Pros: Beautiful products
• Cons: Awful Customer Service, Unable to resolve problems

05/10/08

Great selection

by romi683 at Citysearch

Ferri Formals and Bridals had an amazing selection of dresses. I had been to few other bridal shops, but their selection of dresses didn't seem to compare to Ferri Formals. Unlike, other bridal shops, the dresses were more spread out so they were easy to look at. The staff was very helpful and once I found my dress, they worked with me to make my look just perfect. I would definitely recommend Ferri Formals and Bridals to any bride that is currently looking for a wedding dress. They also have great dresses for moms and bridesmaids.

• Pros: friendly staff, great selection of wedding dresses
• Cons: parking in front of the store, but there are tons of parking spot on side streets

12/28/07

Beautiful Wedding Dresses

by mmmpm at Citysearch

Ferri Formals has an outstanding selection of wedding dresses. The staff is helpful and knowledgeable. I had a great experience and found the perfect dress for my wedding day. My mother and mother-in-law, also found gorgeous gowns to wear for my wedding.